Privacy Policy

This Privacy Policy explains how Procure Solutions LLC, doing business as Crusk (“we”, “us”, “our”), collects, uses, and protects your personal information when you use playcrusk.com or purchase our products. We take your privacy seriously and are committed to handling your data responsibly.

1. Information We Collect

We collect the following types of information:

• Account data: Email address, username, and encrypted password when you sign up.
• Purchase data: Transaction records processed through our payment provider. We do not store credit card numbers — all payment processing is handled by our third-party payment provider.
• Game data: Pet levels, XP, in-game progress, and purchase history stored in our database.
• Technical data: IP address, browser type, and usage logs for security and debugging purposes.

2. How We Use Your Information

• To create and manage your account.
• To process purchases and activate your account.
• To save and sync your game progress.
• To send transactional emails (purchase confirmations, account notifications, password resets).
• To communicate game updates and Pioneer community news (you may opt out at any time).
• To investigate security incidents and enforce our Terms of Service.

3. Data Storage

Account and game data is stored securely via Supabase, hosted on AWS infrastructure. Payment data is handled entirely by our third-party payment provider and is subject to their privacy policy. We do not store full payment card details on our servers.

4. Cookies

We use essential cookies required to maintain your login session and ensure the site functions correctly. We do not use advertising cookies. Our hosting provider (Vercel) may collect basic analytics data such as page views; no personally identifiable information is shared with advertisers. You can disable cookies in your browser settings but this may prevent you from logging in.

5. Third-Party Services

We use the following third-party services:

• Supabase — database and authentication.
• Payment Provider — payment processing (merchant of record).
• Vercel — website hosting.

Each of these services operates under their own privacy policies. We recommend reviewing them.

6. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data only in the following circumstances:

• With payment processors to complete a transaction.
• When required by law or valid legal process.
• To protect the rights and safety of Crusk and its users.

7. Your Rights

Depending on your location you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of non-essential communications.

To exercise any of these rights, contact us at support@playcrusk.com.

8. Children's Privacy

Crusk is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us personal information, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the website. Continued use of the service constitutes acceptance of the updated policy.

10. Contact

Privacy questions or requests: support@playcrusk.com